IT Helpdesk Tier 1 support is provided exclusively by Alliant Students. Support is available from 7:30am - 7:30pm Monday - Friday and 7:30am - 3:00pm on Saturday. If you are an Alliant student interested in an opportunity to join our Information Technology team, please contact Justin Burns firstname.lastname@example.org.
To help ensure your issue is properly captured, attended to in a timely manner and escalated appropriately if needed, we recommend contacting the IT Helpdesk for all service requests.
If you need to speak with a technician on your campus, you can contact your local campus IT Coordinator for assistance during normal business hours, typically 9:00am - 5:00pm (may vary by campus).
To access our online knowledge base or to obtain personnel processing forms